.sls-open-ticket-archive,
.sls-ticket-archive-close,
.sls-ticket-archive-more,
.sls-ticket-archive-transcript {
  border: 1px solid #3b2530;
  border-radius: 10px;
  background: #241119;
  color: #ff647a;
  padding: 9px 12px;
  font: inherit;
  font-weight: 750;
  cursor: pointer;
}

.sls-open-ticket-archive:focus-visible,
.sls-ticket-archive-close:focus-visible,
.sls-ticket-archive-more:focus-visible,
.sls-ticket-archive-transcript:focus-visible,
.sls-ticket-archive-row:focus-visible,
.sls-ticket-archive-search input:focus-visible {
  outline: 3px solid #ff536b;
  outline-offset: 2px;
}

.sls-open-ticket-archive {
  margin-left: auto;
  font-size: 12px;
}

.sls-ticket-archive-dialog {
  width: min(1500px, calc(100vw - 32px));
  height: min(900px, calc(100vh - 32px));
  max-width: none;
  max-height: none;
  padding: 0;
  border: 1px solid #30323b;
  border-radius: 18px;
  background: #0c0d12;
  color: #f4f4f6;
  box-shadow: 0 28px 100px #000b;
}

.sls-ticket-archive-dialog::backdrop {
  background: #030407d9;
  backdrop-filter: blur(6px);
}

.sls-ticket-archive-shell {
  display: grid;
  grid-template-rows: auto minmax(0, 1fr);
  height: 100%;
}

.sls-ticket-archive-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 20px;
  padding: 22px 26px;
  border-bottom: 1px solid #292b34;
  background: radial-gradient(circle at 90% -50%, #4a0f1d, transparent 52%), #111218;
}

.sls-ticket-archive-head h2,
.sls-ticket-archive-detail h2,
.sls-ticket-archive-section h3 {
  margin: 0;
}

.sls-ticket-archive-head p {
  margin: 6px 0 0;
  color: #999ba5;
}

.sls-ticket-archive-kicker {
  display: block;
  margin-bottom: 6px;
  color: #ef4058;
  font-size: 11px;
  font-weight: 850;
  letter-spacing: .15em;
}

.sls-ticket-archive-body {
  display: grid;
  grid-template-columns: minmax(300px, 380px) minmax(0, 1fr);
  min-height: 0;
}

.sls-ticket-archive-list-panel {
  display: grid;
  grid-template-rows: auto minmax(0, 1fr) auto;
  min-height: 0;
  padding: 18px;
  border-right: 1px solid #292b34;
}

.sls-ticket-archive-search {
  display: grid;
  gap: 7px;
  margin-bottom: 14px;
  color: #a2a4ad;
  font-size: 12px;
  font-weight: 750;
}

.sls-ticket-archive-search input {
  width: 100%;
  min-height: 44px;
  border: 1px solid #2c2e37;
  border-radius: 10px;
  background: #15161c;
  color: #fff;
  padding: 0 13px;
  font: inherit;
  font-size: 14px;
}

.sls-ticket-archive-list,
.sls-ticket-archive-detail {
  min-height: 0;
  overflow: auto;
}

.sls-ticket-archive-list {
  display: grid;
  align-content: start;
  gap: 8px;
}

.sls-ticket-archive-row {
  display: grid;
  grid-template-columns: 48px 1fr;
  gap: 11px;
  width: 100%;
  padding: 13px;
  border: 1px solid #292b34;
  border-radius: 11px;
  background: #121319;
  color: #eee;
  text-align: left;
  cursor: pointer;
}

.sls-ticket-archive-row:hover,
.sls-ticket-archive-row.active {
  border-color: #8c283a;
  background: #251219;
}

.sls-ticket-archive-row > b {
  color: #ff536b;
}

.sls-ticket-archive-row > span,
.sls-ticket-archive-row > span > * {
  display: block;
}

.sls-ticket-archive-row span span,
.sls-ticket-archive-row small {
  margin-top: 4px;
  color: #9799a3;
}

.sls-ticket-archive-more {
  margin-top: 12px;
}

.sls-ticket-archive-detail {
  padding: 25px;
}

.sls-ticket-archive-detail-head {
  display: flex;
  align-items: start;
  justify-content: space-between;
  gap: 18px;
  margin-bottom: 18px;
}

.sls-ticket-archive-status {
  padding: 7px 10px;
  border: 1px solid #34473e;
  border-radius: 999px;
  background: #10251c;
  color: #65e4ac;
  font-size: 12px;
}

.sls-ticket-archive-facts {
  display: grid;
  grid-template-columns: repeat(4, minmax(150px, 1fr));
  gap: 10px;
  margin-bottom: 12px;
}

.sls-ticket-archive-fact,
.sls-ticket-archive-section {
  border: 1px solid #292b34;
  border-radius: 13px;
  background: #111218;
}

.sls-ticket-archive-fact {
  padding: 14px;
}

.sls-ticket-archive-fact span,
.sls-ticket-archive-section header span {
  display: block;
  margin-bottom: 6px;
  color: #888b96;
  font-size: 11px;
}

.sls-ticket-archive-section {
  margin-top: 12px;
  padding: 17px;
}

.sls-ticket-archive-section header {
  margin-bottom: 13px;
}

.sls-ticket-archive-section p {
  margin: 0;
  color: #d4d4da;
  line-height: 1.6;
  white-space: pre-wrap;
}

.sls-ticket-archive-answer-grid {
  display: grid;
  grid-template-columns: repeat(auto-fit, minmax(220px, 1fr));
  gap: 9px;
}

.sls-ticket-archive-answer-grid article {
  padding: 12px;
  border-radius: 9px;
  background: #17181f;
}

.sls-ticket-archive-answer-grid p {
  margin-top: 5px;
}

.sls-ticket-archive-chips {
  display: flex;
  flex-wrap: wrap;
  gap: 8px;
}

.sls-ticket-archive-chips span {
  padding: 7px 10px;
  border-radius: 999px;
  background: #1c1d25;
}

.sls-ticket-archive-events {
  display: grid;
  gap: 7px;
}

.sls-ticket-archive-events article {
  display: grid;
  grid-template-columns: 1fr auto;
  gap: 12px;
  padding: 11px 0;
  border-top: 1px solid #24262e;
}

.sls-ticket-archive-events article:first-child {
  border-top: 0;
}

.sls-ticket-archive-events strong,
.sls-ticket-archive-events span {
  display: block;
}

.sls-ticket-archive-events span,
.sls-ticket-archive-events time {
  margin-top: 3px;
  color: #91939d;
  font-size: 12px;
}

.sls-ticket-archive-transcript {
  display: inline-block;
  text-decoration: none;
}

.sls-ticket-archive-empty,
.sls-ticket-archive-error {
  display: grid;
  min-height: 160px;
  place-items: center;
  color: #999ba5;
  text-align: center;
}

.sls-ticket-archive-error {
  color: #ff7185;
}

@media (max-width: 980px) {
  .sls-ticket-archive-dialog {
    width: calc(100vw - 16px);
    height: calc(100vh - 16px);
  }

  .sls-ticket-archive-body {
    grid-template-columns: 1fr;
    grid-template-rows: minmax(260px, 42vh) minmax(0, 1fr);
  }

  .sls-ticket-archive-list-panel {
    border-right: 0;
    border-bottom: 1px solid #292b34;
  }

  .sls-ticket-archive-facts {
    grid-template-columns: repeat(2, minmax(140px, 1fr));
  }
}

@media (max-width: 560px) {
  .sls-ticket-archive-head,
  .sls-ticket-archive-detail {
    padding: 16px;
  }

  .sls-ticket-archive-head {
    align-items: start;
    gap: 10px;
  }

  .sls-ticket-archive-close {
    flex: 0 0 auto;
  }

  .sls-ticket-archive-facts {
    grid-template-columns: 1fr;
  }

  .sls-ticket-archive-events article {
    grid-template-columns: 1fr;
  }
}